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AODA
Accessible Customer Service Training

Please listen to the AODA Customer Service Training Standard by clicking the link below.  Complete the short quiz after each section. You may print your certificate at the end.

The AODA document and quiz is ALSO available in each program area for volunteers to read in HARD COPY format.

Training: Headliner

Volunteers please watch the health and safety video below. You may print off your certificate at the end.

Health & Safety Training

Training: Headliner
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CO-VID

Co-Vid related training

Volunteers and staff are required to follow Pandemic Health and Safety measures.  We will send you the necessary paperwork to read and sign. 

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Please watch the following required short YouTube videos regarding PPE.

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https://www.publichealthontario.ca/en/videos/ipac-fullppe-on

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https://www.publichealthontario.ca/en/videos/ipac-fullppe-off

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https://www.publichealthontario.ca/en/videos/ipac-maskeyes-on

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https://www.publichealthontario.ca/en/videos/ipac-maskeyes-off

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https://www.publichealthontario.ca/en/videos/ipac-gloves-on

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https://www.publichealthontario.ca/en/videos/ipac-gloves-off

Training: Welcome
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